Terms of service

SHIPPING POLICY

Last Updated: September 29, 2026

At Lodanie, we do our best to process and ship orders as quickly as possible.

1. Order Processing

Orders are generally processed within [1–3 business days] after payment has been confirmed.

Orders placed on weekends or public holidays may be processed on the following business day.

2. Delivery Times

Delivery times may vary depending on:

  • the delivery address;
  • the shipping carrier;
  • the shipping service selected;
  • periods of high demand;
  • weather conditions or other circumstances beyond Lodanie's control.

Delivery times displayed at checkout are estimates unless otherwise stated.

3. Shipping Costs

Shipping costs are displayed at checkout before the order is confirmed.

Lodanie may periodically offer:

  • free shipping;
  • discounted shipping rates;
  • shipping promotions.

Any applicable conditions will be displayed at the time of purchase.

4. Delivery Address

Customers are responsible for providing a complete and accurate delivery address.

If an incorrect address results in a package being returned to Lodanie, additional shipping charges may apply where permitted by applicable law and the terms of the order.

5. Delayed Packages

If your order has not arrived within the expected delivery period, please contact Lodanie so that we can check its status with the shipping carrier.

6. Damaged Packages

If your package arrives visibly damaged, we recommend taking photographs of the packaging and the product and contacting Lodanie as soon as possible.

7. Missing or Incorrect Items

If your order contains a missing item or an item different from the one you ordered, please contact us and provide your order number.

We will review the situation and provide an appropriate solution.

8. International Orders

For orders shipped outside Canada, customs duties, taxes, or other fees imposed by the destination country may apply.

When such charges are the responsibility of the recipient, they may not be included in the price displayed by Lodanie.

9. Order Confirmation

After completing your purchase, Lodanie will provide information regarding your order and, where applicable, the delivery arrangements.

10. Contact

For questions regarding shipping or delivery:

Lodanie
Email: [YOUR EMAIL ADDRESS]
Phone/WhatsApp: [YOUR PHONE NUMBER]
Website: Lodanie.com

SHIPPING POLICY

Last Updated: September 29, 2026

At Lodanie, we do our best to process and ship orders as quickly as possible.

1. Order Processing

Orders are generally processed within [1–3 business days] after payment has been confirmed.

Orders placed on weekends or public holidays may be processed on the following business day.

2. Delivery Times

Delivery times may vary depending on:

  • the delivery address;
  • the shipping carrier;
  • the shipping service selected;
  • periods of high demand;
  • weather conditions or other circumstances beyond Lodanie's control.

Delivery times displayed at checkout are estimates unless otherwise stated.

3. Shipping Costs

Shipping costs are displayed at checkout before the order is confirmed.

Lodanie may periodically offer:

  • free shipping;
  • discounted shipping rates;
  • shipping promotions.

Any applicable conditions will be displayed at the time of purchase.

4. Delivery Address

Customers are responsible for providing a complete and accurate delivery address.

If an incorrect address results in a package being returned to Lodanie, additional shipping charges may apply where permitted by applicable law and the terms of the order.

5. Delayed Packages

If your order has not arrived within the expected delivery period, please contact Lodanie so that we can check its status with the shipping carrier.

6. Damaged Packages

If your package arrives visibly damaged, we recommend taking photographs of the packaging and the product and contacting Lodanie as soon as possible.

7. Missing or Incorrect Items

If your order contains a missing item or an item different from the one you ordered, please contact us and provide your order number.

We will review the situation and provide an appropriate solution.

8. International Orders

For orders shipped outside Canada, customs duties, taxes, or other fees imposed by the destination country may apply.

When such charges are the responsibility of the recipient, they may not be included in the price displayed by Lodanie.

9. Order Confirmation

After completing your purchase, Lodanie will provide information regarding your order and, where applicable, the delivery arrangements.

10. Contact

For questions regarding shipping or delivery:

Lodanie
Email: [YOUR EMAIL ADDRESS]
Phone/WhatsApp: [YOUR PHONE NUMBER]
Website: Lodanie.com